Privacy Policy

At Sign Castle, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, request a quote, contact us, or purchase our products and services.

1. Information We Collect

We may collect the following information:

Name and business name

Email address and phone number

Billing and shipping details

Order and payment information

Logos, artwork, images, and specifications for custom signs

IP address, browser, device, and website usage data

Information shared through forms, emails, phone calls, or customer support

2. How We Use Your Information

We use your information to:

Process and fulfill orders

Prepare quotations and custom designs

Communicate about orders and provide customer support

Process payments and arrange shipping

Improve our website, products, and services

Send promotional messages where permitted

Prevent fraud and maintain website security

Meet applicable legal obligations

3. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, remember preferences, analyze website traffic, and support marketing activities. You can manage or disable cookies through your browser settings.

4. Sharing Your Information

We may share relevant information with trusted third parties, including payment processors, shipping providers, manufacturers, technology providers, and professional advisors, when necessary to operate our business and fulfill your orders.

Sign Castle does not sell personal information as a general business practice.

5. Data Security

We use reasonable technical and organizational safeguards to protect your personal information against unauthorized access, loss, misuse, or disclosure. However, no online system can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only as long as reasonably necessary to provide our services, fulfill orders, maintain business records, comply with legal requirements, and resolve disputes.

7. Your Privacy Rights

Depending on applicable law, you may have the right to access, correct, or request deletion of your personal information. You may also be able to opt out of promotional communications.

8. Third-Party Websites

Our website may contain links to third-party websites. Sign Castle is not responsible for the content or privacy practices of external websites. We encourage you to review their privacy policies before sharing personal information.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our business, website, or legal requirements. Any updates will be published on this page with a revised effective date.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us using the details below.

Sign Castle Customer Support

Website: https://signscastle.com/
Email: [Insert Business Email]
Phone:+1 (229) 702-1790
Address: 5900 Balcones Dr, Ste 5354, Austin, TX 78731, United States